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What Can i expect with delivery?

At Prairies and Petals, we are committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.prairiesandpetals.com (the “Site”), and informs you of your privacy rights.

1. Information We Collect

Personal Data 

We may collect personal information, such as your name, email address, shipping address, phone number, payment information, and order details when you make a purchase or register for our services.

Non-Personal Data

We may collect non-identifiable information, such as browser type, operating system, IP address, and website usage, through cookies and similar technologies to improve our Site and user experience.

Cookies and Tracking Technologies

 Our Site uses cookies to provide necessary site functionality, remember your preferences, and analyze site performance. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

 We use the collected data for purposes including, but not limited to:

  • Processing transactions and orders
  • Providing customer support
  • Sending promotional emails and updates (with opt-out options)
  • Personalizing user experience on our Site
  • Improving our products, services, and website functionality
3. Sharing Your Information

 We may share your information with third parties only in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers to perform functions and services (e.g., payment processing, delivery).
  • Legal Compliance: We may disclose information if required by law or to protect our legal rights.
  • Business Transfers: If we undergo a business transaction, such as a merger, acquisition, or asset sale, your information may be
4. Security of Your Information

 We implement security measures, such as encryption and secure payment gateways, to protect your information. However, no electronic storage method is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

 You have rights concerning your data, including:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct any incorrect or incomplete
  • Deletion: You may request the deletion of your data, subject to legal retention obligations.
  • Opt-Out: You can opt out of promotional emails by following the unsubscribe link in the email or contacting us directly.
6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the updated date.

Expedited Shipping

Please allow 2-3 business days from the time you receive shipping confirmation email.

If an order is placed on Friday or over the weekend, the earliest it will ship is Monday.

Remote addresses may require additional delivery time.

Standard shipping

Please allow 4-7 business days from the time you receive shipping confirmation email.

If an order is placed on Friday or over the weekend, the earliest it will ship is Monday

Remote addresses may require additional delivery time.

In store pick up

In store orders can be picked up 1-4 business days from when the order is placed.


If you require a faster pick up time, please contact our store directly, and we will do our best to accommodate you.

how to collect in store

Collecting yourself you need: 

Original method of payment

Government issued photo identification

Confirmation email with order number

delivery packaging

For all orders that are shipped via Canada Post, UPS, DHL, Fedex etc. we package your arrangement in our tightly secured white shipping box that has been designed to withstand transit issues or damage that may arise, so you can trust your arrangement to be safe upon arrival.

For orders that are delivered via private courier, we package your arrangement in our signature black retail box.

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